MEASURING AND IMPROVING LABORATORY PRODUCTIVITY/PRODUCTION.

Abstract

The article examines a typical quality program for a 3M manufacturing unit. The conclusion was that manufacturing's quality program is based on: meeting product specifications; meeting customer requirements; doing-it-right the first time; and just-in-time processing. The expected productivity results are: less inventory, less labor, less capital, and less process time. The article also examines inventory in a laboratory and just-in-time processing.