The Influence of Emotional Intelligence and Serving Leadership on Performance with Job Satisfaction as Intervening Variable

Abstract

The purpose of this study was to examine the effect of emotional intelligence and serving leadership on job satisfaction in influencing performance. This research was conducted at the Kejayan District Office in Pasuruan Regency, East Java, Indonesia. The respondents used were 42 employees. This study used SPSS in data processing. The results obtained from this study shows that emotional intelligence has a positive influence on job satisfaction. Serving leadership also has a positive effect on job satisfaction. Job satisfaction has a positive effect on performance. This study also found that job satisfaction is able to mediate the relationship between emotional intelligence on performance. While job satisfaction has not been able to mediate the relationship between serving leadership on performance.