An Agile New Research Framework for Hybrid Human-AI Teaming: Trust, Transparency, and Transferability

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Abstract

We propose a new research framework by which the nascent discipline of human-AI teaming can be explored within experimental environments in preparation for transferal to real-world contexts. We examine the existing literature and unanswered research questions through the lens of an Agile approach to construct our proposed framework. Our framework aims to provide a structure for understanding the macro features of this research landscape, supporting holistic research into the acceptability of human-AI teaming to human team members and the affordances of AI team members. The framework has the potential to enhance decision-making and performance of hybrid human-AI teams. Further, our framework proposes the application of Agile methodology for research management and knowledge discovery. We propose a transferability pathway for hybrid teaming to be initially tested in a safe environment, such as a real-time strategy video game, with elements of lessons learned that can be transferred to real-world situations.

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Caldwell, S., Sweetser, P., O’donnell, N., Knight, M. J., Aitchison, M., Gedeon, T., … Conroy, D. (2022). An Agile New Research Framework for Hybrid Human-AI Teaming: Trust, Transparency, and Transferability. ACM Transactions on Interactive Intelligent Systems, 12(3). https://doi.org/10.1145/3514257

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