The impact of quality leader member exchange on job satisfaction Mediating effect of organizational commitment

Abstract

1.1. Purpose: The main objective of this study is to examine the influence of quality member exchange (LMX) on the Job Satisfaction of employees working in the commercial banks of Sindh with the mediation role of Organizational Commitment. 1.2. Design/methodology/approach: The data was collected through questionnaires which consist on 5 point likert scale measuring LMX, JS, and OC. Total respondent were 226 employees ranked as managers and operation managers from more than 120 branches of commercial banks of Sindh. The testing of hypotheses was done through confirmatory factor analysis as well as structural equation model. 1.3. Findings: The results of the paper indicate that Organizational Commitment acts as a full mediator between: leader member exchange and Job Satisfaction. Results also highlight, Leader member exchange has significant influence on Job Satisfaction and all constructs are positively correlated. 1.4. Originality/value: This area of study adds in literature of organizational behavior. It investigates the relation-ship between antecedents (LMX and JS) and result (OC) which act as to mediator and its effect of antecedents on relationship between LMX and JS through an integrated structural model. On the basis of the findings, this study advocates the theoretical as well as managerial implications.