THE IMPACT OF CYBER CRIME ON E-COMMERCE

Abstract

Although E-Commerce has increased during the last years around the world, many users, especially in developing countries, do not trust E-Commerce to complete their purchase. So, it is important to study the reasons that make the user does not trust E-Commerce and override any obstacles that may delay the expanding of E-Commerce and get its benefits. One of these obstacles is Cyber Crime. Cyber Crime has a serious effect on E-Commerce, not only because it causes big losses in E-Commerce, but also it is one of the important reasons that makes users do not trust E-Commerce. In this paper, we will study the impact of Cyber Crime on E-Commerce from the user's point of view. The opinions of sample users are collected by using a questionnaire. The analysis of the questionnaires illustrates that not only falling as a Cyber Crime victim has a bad impact on E-Commerce, but also the fear of Cyber Crime makes users distrust E-Commerce to complete their purchase.