Using Six Sigma to Evaluate the Administrative Performance of Vocational and Technical Training Institutions in Jordan

Abstract

This study aims to identify the effectiveness of using Six Sigma to evaluate the administrative performance of vocational and technical training institutions in Jordan. The population of the study constitutes the administrators, trainers and teachers in vocational and technical training institutes in Jordan. To achieve the goal of the study, a questionnaire has been prepared. The study reached that there is a high degree of workers who apply the Six Sigma system in vocational and technical training corporations in Jordan. Upon the results of the study, the study recommends that the vocational training corporations should use Six Sigma system in the affiliated vocational and technical institutes and work on the development of organizational culture based on principles of cooperation and to work in team spirit and apply Six Sigma methodology to solve problems and adopt it in the training operations.