Comparative evaluation of bus rapid transit routes using super efficiency data envelopment analysis

Abstract

Periodical evaluation of the transit system and its subunits is becoming paramount for improving its performance. This article evaluates the performance of 12 routes of the bus rapid transit system operating in Ahmedabad, India. The performance indices considered in the study were divided into five major types of efficiency, viz. route design, scheduled design, cost, service delivery, and comfort and safety efficiency. Super efficiency data envelopment analysis was used to estimate efficiency scores for each type. Further, composite efficiency of routes was estimated based on analytical hierarchy process technique.