Analytical and instrumental framework for the analysis and resolution of stakeholder interest conflict using cognitive maps

Abstract

The statement of the basic control problem of a situation with many active stakeholders using cognitive maps is presented. Approaches to the analysis and resolution of interest conflicts in such situations based on the basic control problem are proposed. These approaches make it possible to take into account different interests, identify contradictions and, if possible, find ways to overcome these contradictions by choosing different strategies for interaction between stakeholders. The problems systematization of conflict analysis and control in such situations at different phases of the conflict is presented. The systematization purpose is to organize monitoring, analysis and control of conflict situations using cognitive maps and scenario modeling tools based on them.