Public emotions and rumors spread during the COVID-19 epidemic in China: Web-based correlation study

Abstract

Background: Various online rumors have led to inappropriate behaviors among the public in response to the COVID-19 epidemic in China. These rumors adversely affect people's physical and mental health. Therefore, a better understanding of the relationship between public emotions and rumors during the epidemic may help generate useful strategies for guiding public emotions and dispelling rumors. Objective: This study aimed to explore whether public emotions are related to the dissemination of online rumors in the context of COVID-19. Methods: We used the web-crawling tool Scrapy to gather data published by People's Daily on Sina Weibo, a popular social media platform in China, after January 8, 2020. Netizens' comments under each Weibo post were collected. Nearly 1 million comments thus collected were divided into 5 categories: happiness, sadness, anger, fear, and neutral, based on the underlying emotional information identified and extracted from the comments by using a manual identification process. Data on rumors spread online were collected through Tencent's Jiaozhen platform. Time-lagged cross-correlation analyses were performed to examine the relationship between public emotions and rumors. Results: Our results indicated that the angrier the public felt, the more rumors there would likely be (r=0.48, P