Why Persist with DSS when the Real Issue is Improving Decision Making

Abstract

Keyword Codes: H4.0; H4.2 Keywords: Information Systems Applications, General, Types of Systems Abstract This paper presents many direct and indirect arguments concerning the limited usefulness today of the once innovative concept of {DSS} as a fundamental idea for either research or practice. “Improving decision making” is a more fundamental idea, and an idea that practicing managers and users really care about.