Building a Resilient Change-Oriented Virtual Leadership Framework for the Higher Education Sector: A Narrative Review

Abstract

The Covid-19 pandemic has forced many institutions to convert to the virtual work model in the blink of an eye, protecting the health of students and employees while maintaining digital productivity. • Many pedagogues in higher education institutions reported that their remote work experience during the pandemic lacked leadership support and training, especially in the areas of information technology competencies. • This issue clearly indicates that leadership and management were unprepared to deal with virtual transformation when the dynamic external influence calls for a virtual change. • This paper uses a narrative review method to explore the historical context of telecommuting and critically review the development of virtual leadership literature in higher education, which finally leads to formation of a comprehensive virtual leadership conceptual framework that could be utilised in future research.