Abstract
This paper presents the characteristics of communication that provide users, health professionals and careers who suffer loss processes. The methodology of the study corresponds to a triangulation between methods in which to study the same empirically unit uses two investigation strategies, qualitative and quantitative. The qualitative study design follows the methodological principles of the Grounded Theory. The construction of the sample has been used for intensive sampling theory that represented in 7 cases. The quantitative study design is descriptive and exploratory. The sample corresponds to 63 participants The results show the characteristics of the communication. In this context, the professional achieve a broken communication and emotional containment. The same result it is identified in the sociofamiliar environment. This situation increases the pain of the patient. The indicators of an effective communication are the importance of time, the demonstration of care, emotional recognition and preservation of hope. In the sociofamiliar context the difficulty to share the emotion it is justified by the fear that the family or friend suffers. This benevolent protection increases the sensation of pain which the patient lives in silence and solitude. In conclusion, the promotion of collaborative communication and emotional self-regulation facilitates the patient's emotional and mediates the re-conceptualization of quality of life of individuals as network support.
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Cunill, M., & Serdà, B. C. (2011). Características de la comunicación con enfermos de cáncer en el contexto sanitario y familiar. Psicooncologia, 8(1), 65–79. https://doi.org/10.5209/rev_PSIC.2011.v8.n1.6
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