Is Emotional Intelligence a Need Skill for Health Care Provider?

Abstract

Health care providers are interested in understanding and applying the principles associated with emotional intelligence. There is decisive impact role in the practice of emotional intelligence skills and enhance social relationships, as well as improve health care and health care education. There are various ways that emotional intelligence skill can be taught, learned, and changed medical care programs for a better patient-doctor relationship. Review ARticle Check for updates are the procedural skills, traditionally emphasised in formal training, while "soft skills" are the strategic skills such as interpersonal and communication skills and professionalism [5]. EQ construct is made up of the personal emotional social components of general intelligence [5]. Thus, EQ refers to a quantification of skills in practice [5]. Thus, creating a safe, non-judgmental, and conducive learning environment to practice EQ culture positively impacts on patient relationships, improve staff morale/recruitment/retention, healthier medical qual-ity/safety/teamwork, enhance creativity, and commitment [5]. In contrary, poor application of EQ culture negatively harm the organisation's reputation, its patient care, and increase staff turn over [5].