Abstract
We conducted an empirical analysis into the relation between control and discourse structure. We applied control criteria to four dialogues and identified 3 levels of discourse structure. We investigated the mechanism for changing control between these structures and found that utterance type and not cue words predicted shifts of control. Participants used certain types of signals when discourse goals were proceeding successfully but resorted to interruptions when they were not.
Cite
CITATION STYLE
Whittaker, S., & Stenton, P. (1988). Cues and control in expert-client dialogues. In Proceedings of the Annual Meeting of the Association for Computational Linguistics (Vol. 1988-June, pp. 123–130). Association for Computational Linguistics (ACL). https://doi.org/10.3115/982023.982038
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