A condition of development of trust toward public administration

Abstract

In this study, it was hypothesized that 1) acceptance of public works was influenced by infringement on freedom and fairness, 2) fairness was influenced by procedural fairness, distributive-fairness and expectation of increase of public interest, and 3) procedural fairness and expectation of increase of public interest were influenced by trust toward public administration. It was also hypothesized that the trust was higher when people understood the necessity of public works than when they did not. These hypotheses were confirmed by the data from a scenario experiment (n=800) that assumes an imaginary car restriction policy in an urban area for the purpose of reduction of traffic congestion and air pollution. It was also indicated by the data that the trust had direct effects on infringement on freedom, fairness, distributive fairness, and acceptance.View full abstract