Transforming Education with AI: An Exploratory Study of Faculty Insights on ChatGPT's Opportunities and Risks

Abstract

Objective: This study explores ChatGPT adoption in higher education, highlighting both its benefits and perceived risks. Method: This research adopts an exploratory and qualitative approach to deeply analyse instructors’ perceptions regarding ChatGPT adoption in higher education. This approach is implemented via semi-structured interviews with 25 faculty members from different nationalities. Result: The findings reveal that ChatGPT improves academic performance, research activities, and training, but also raises concerns about technology dependency, ethical implications, and diminished human interaction. Conclusion: Faculty members emphasize the need for thoughtful and balanced integration of this technology to maximize its benefits while minimizing its potential risks.