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Integrating Business Process Improvement and Information Systems to Improve Service Quality: A Conceptual Model

  • Anggaliya P
  • Chumaidiyah E
IPTEK Journal of Proceedings Series (2021) 0(2) 16
DOI: 10.12962/j23546026.y2020i2.9020
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Abstract

… Business Process Existing Business Process Improvement Proposed Improvement Information System … Eliminating Bureaucracy Eliminating Value Addded Activities Eliminating Duplication and Redudancy Simplying the Process Report and Froms Reducing Cycle Time …

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APA

Anggaliya, P., & Chumaidiyah, E. (2021). Integrating Business Process Improvement and Information Systems to Improve Service Quality: A Conceptual Model. IPTEK Journal of Proceedings Series, 0(2), 16. https://doi.org/10.12962/j23546026.y2020i2.9020

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