SPECIAL COLLECTION: TECHNOLOGY, WORK, AND INEQUALITY; Work and Personal Determinants of Mobile-Technology Adoption and Use Among Community-Dwelling Older Adults: A Mixed-Methods Approach

Abstract

Mobile phones play a key role in information and communication technology, as they ease communication and interaction for users. However, older adults are often described as being on the wrong side of the digital divide, as they are less likely to adopt and use such technology. While research abounds on technology adoption and use among older adults, prior research has often examined this demographic as a homogenous group, however inequalities among older adults exist driven by socioeconomic backgrounds. Furthermore, researchers have called for understanding the mechanisms behind technology adoption and use among older adults so that we can start to bridge the digital divide.We sought to address gaps in the current literature by integrating the motivational theory of lifespan development and the theory of digital inequality in examining the inequalities and motivations that drive mobile technology adoption, use, and proficiency.We used a mixed method approach to collect data from 67 community-dwelling older adults that consisted of semistructured interviews and survey assessments. Results suggest that inequalities in income and occupation at/prior to retirement are associated with categories of mobile technology proficiency. Results further suggest that the majority of participants employ compensatory secondary control strategieswhich facilitate lower levels ofmobile technology adoption and use. Implications for research and practice are discussed.