Information System Governance in Higher Education Foundation using COBIT 5 Framework

Abstract

This study aims to produce a recommendation for improvement of information system governance that aims to improve its maturity and capability. In this case the process of assessing the level of maturity and capability is carried out at the Higher Education Foundation. Data collection instruments were conducted using direct observation in the company, conducting interviews with selected stakeholders, distributing questionnaires for which respondents had been assigned referring to COBIT 5 framework, as well as conducting a literature study on existing research. The methodology used in this study is the COBIT 5 framework by starting to identify problems and business objectives of the company, with reference to the COBIT process that has been identified and mapped according to analysis needs. Then measure the capability of the ongoing process using a questionnaire whose question provisions have been provided in the Process Assessment Model COBIT 5, thus helping the research process in assessing governance. Then the target level of capability that the company wants is determined. So the gap analysis process is carried out to find out how far the improvement needs to be done by the company to reach the target. The results obtained from this study are an assessment of the level of capability of corporate information system governance and the target level of capability to be achieved based on the chosen COBIT Process. Analysis of the gap between the current governance conditions and the company's targets is made as a recommendation for improving service activities and corporate information system governance.