Nurses attitude and communication on reporting incidents on patients safety culture in Ende Regional General Hospital

Abstract

Objective: This study aimed to assess the factors that affect the level of incident reporting in the Ende Regional General Hospital. M ethods: The research design was descriptive-analytic with a cross-sectional approach to analyze incident reporting culture and factors influencing patient safety incident reporting culture in nurses at the Ende Regional General Hospital (RSUD). The population involved 162 nurses at the Ende General Hospital with a purposive sampling technique. The instrument used was the Incident Reporting Culture Questionnaire and the attitude, communication, and teamwork questionnaire. Result: There was a significant nurses’attitude (p=0.004) and nurses’ communication (p= 0.001) toward incident reporting. Conclusion: All health workers must work together so that patient safety incident reporting becomes a culture. The culture of reporting patient safety incidents at RSUD Ende must be improved. Nurses’ communication and attitudes should be monitored more closely because they are closely related to the culture of reporting incidents in hospitals.