An Empirical Investigation to Understand the Issues of Distributed Software Testing amid COVID-19 Pandemic

Abstract

Generally, software developers make errors during the distributed software development process; therefore, software testing delay is a significant concern. Some of the software mistakes are minor, but others may be costly or harmful. Since things can still go wrong—individuals encounter mistakes from time to time—there is a need to double-check any software we develop in a distributed environment. The current global pandemic, COVID-19, has exacerbated and generated new challenges for IT organizations. Many issues exist for distributed software testing that prevent the achievement of successful and timely risk reduction when several of the mechanisms on which testing is based are disrupted. The environment surrounding COVID-19 is quickly evolving on a daily basis. Moreover, the pandemic has exposed or helped to develop flaws in production systems, which obstruct software test completion. Although some of these issues were urgent and needed to be evaluated early during the distributed software development process, this paper attempts to capture the details that represent the current pandemic reality in the software testing process. We used a Fuzzy TOPSIS-based multiple-criteria decision-making approach to evaluate the distributed software testing challenges. The statistical findings show that data insecurity is the biggest challenge for successful distributed software testing.