Imposition Of Diversity: The Imposition Of Diversity-Training Through Top Down Management Communication

Abstract

Top managers should impose diversity-training programs requiring all managers to participate. A diversity program must focus on enhancing managerial communication competence, while taking into consideration the impact that various cultures, religions, family structures and attitudes will have on managerial communication processes. If executives are to attain goal achievement and motivate employees, they must be prepared to effectively impose diversity training on an inherently diverse workforce. The benefits of properly implementing and consistently supporting a diversity-training program could outweigh managerial resistance.