The state of user experience design practice in Malaysia

Abstract

An exploratory research was carried to assess the state of user experience design (UXD) practice in Malaysia. The study was conducted among those who had attended human-computer interaction (HCI) or any design-related courses at university. Despite the fact that most studies target at HCI practitioners were conducted through surveys at annual conferences, this study did not find this to be the case as responses from respondents was better than the ones gotten in an HCI-focused conference in a Malaysian context. However, the participants were deficient in the practice of UXD. This notwithstanding, this study found that goal formulation in design follows a hierarchical order. However, the study also found that survey method was not the appropriate method to reach the correct study sample for a study to capture UXD practice.