Analysis of farmers satisfaction with the use of combine harvester for rice harvesting in farming in Ujong Tanoh Village, Setia District, Aceh Barat Daya Regency

Abstract

The development of agricultural machinery has a big role in agriculture to increase farmers' income. Harvest handling with machine aid is significantly more productive than manual harvesting in a sustainable agricultural system. The combine harvester is an example of a piece of agricultural equipment utilized in contemporary agriculture. The purpose of this study was to see how the level of farming community satisfaction with the use of the Combine Harvester machine in Ujong Tanah Village, Setia District, Aceh Barat Daya Regency. The method used in this study is the Customer Satisfaction Index (CSI) to obtain valid (direct) data so that the level of satisfaction of the farming community with the use of the Combine Harvester can be determined. Based on the results of the study, it was found that the CSI for the confirmation of expectation indicators is 0.6126 or 61.26%. The CSI of the indicator of interest in reuse is 0.6477 or 64.78%. The CSI of the indicator of willingness to recommend is 0.6429 or 64.29%. The requirements for Quite Satisfied are met by the average CSI for agricultural community satisfaction with the usage of a combine harvester, which is 0.6344 or 63.44%.