Utilizing Students’ Feedback to Ensure Quality in Teaching and Learning: A Lesson From COVID-19

Abstract

In this article we investigate the impact of COVID-19 on teaching quality and student active teaching. The data used for the analysis is from more than 4,000 students at the University of Stavanger, collected for the Study Barometer, one of the most important metrics for assessing student satisfaction in higher education, in the period 2018-2020. Special attention is given to the teaching quality index and the active student participation in teaching index. Comparisons of the data from 2020 with the data given in the period 2018-2019 show few significant differences. For the Faculty of Health Sciences, however, there are strong significant differences for both the teaching quality index and the student active participation in teaching index. We reflect upon and discuss factors that may have contributed to these differences and show how a large-scale survey can identify drawbacks in teaching and learning in higher education.