A FORMALISATION APPROACH for COLLABORATIVE USER EXPERIENCE DESIGN

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Abstract

We propose to combine Collaborative User Experience Design (CUXD) projects with the integrated product and process modelling theory CPM/PDD to formalise the CUXD process model. CPM/PDD is discussed as a Design Theory and Methodology (DTM) to describe a product as well as the product development process based on a clear distinction of characteristics and properties. CUXD is presented as a cross-disciplinary, human-centred development model. It focuses on team collaboration, relates to concepts of Design Thinking, Agile Development as well as Lean UX and it highlights user experience metrics.

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Kerpen, D., Conrad, J., & Wallach, D. (2020). A FORMALISATION APPROACH for COLLABORATIVE USER EXPERIENCE DESIGN. In Proceedings of the Design Society: DESIGN Conference (Vol. 1, pp. 947–956). Cambridge University Press. https://doi.org/10.1017/dsd.2020.312

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