Towards a customer-driven value chain framework – a set-based oriented approach

Abstract

In today’s business, consumers are challenging manufacturers by increasingly demanding low volumes of innovative, fashionable and inexpensive products; adopting high quality standards; responding in smaller intervals of time, and with high configurability and parameterization. This omnipresent scenario poses challenging opportunities for collaborative networked organizations. The present paper addresses the main collaborative business processes tailored for responsiveness and efficient use of knowledge on customized manufacturing environments through a lean-based framework proposal for collaborative networks inspired in the Set-Based Concurrent Engineering (SBCE) methodology. In particular this work describes the ongoing implementation of the proposed concepts through a web-based collaborative portal.