The Impact of Supervisor Support on Employees’ Psychological Wellbeing: A Parallel Mediation Analysis of Work-To-Family Conflict and Job Satisfaction

Abstract

This study tries to examine the influence of work-to-family conflict and job satisfaction on the relationship between supervisor support and the psychological wellbeing of 290 administrative workers at the University of Cape Coast, Ghana. The results of the parallel mediation analysis showed that supervisor support had a significant positive impact on employees’ psychological wellbeing and job satisfaction and also had a significant negative impact on employees’ work-to-family conflict. Moreover, the study found a direct positive effect of employees’ job satisfaction on their psychological wellbeing but did not find a direct negative effect of employees’ work-to-family conflict on their psychological wellbeing. In addition, job satisfaction mediated the association between supervisor support and the psychological wellbeing of employees. The study however found no evidence of the mediating influence of work-to-family conflict on the relationship between supervisor support and employees’ psychological wellbeing. Both theoretical and practical implications were further discussed.