Intrinsic workforce diversity and construction worker productivity in Pakistan: Impact of employee age and industry experience

Abstract

Worker productivity is critical within construction projects as it is the measure of the rate at which work is performed and, more importantly, helps to know how to motivate them to perform at high levels. This research aimed to examine the impact of employee age and industry experience on the intrinsic workforce diversity factors influencing construction worker productivity. Sieving through the previous research and models and theories of analysis, the intrinsic workforce diversity was modeled into the following set of factors, i.e., income, motivation, psychosocial factors, and technical skills. The data were collected by means of a questionnaire survey and examined for the employees having different ages and experiences using the Mann–Whitney U test through SPSS. The results show that employees of varied ages do not concur over motivation-, psychosocial, and technical skills-related workforce diversity factors, whereas employees of varied industrial experiences are in disagreement over some income and motivation related workforce diversity factors. In order to overcome intrinsic workforce diversity, firm support is direly needed for old and mature employees in terms of financial incentives leading to motivation, less supervised scheduling, opportunities for firm advancement, and reporting back every time work is completed. Furthermore, support is required for young employees who are more susceptible due to psychosocial stresses like unevenly distributed work, communication gaps, and technical skills like knowledge of technological equipment and advancement in construction technology which has reduced the skills of workers.