Generational Differences in Job Satisfaction Level Among Employees of State College in Aurora Province, Philippines

Abstract

Today's top management faces the challenge of managing a multigenerational workforce. While each generation has a unique skill to contribute to the organization’s success, they also bring different work characteristics that can lead to intergenerational conflicts. Thus, this study aimed to assess if there is a significant difference in job satisfaction levels among state college employees in Aurora Province based on their generational cohorts. It utilized a descriptive research design through a survey, and data were collected from 360 employees via census using the Minnesota Satisfaction Questionnaire-Short Form. An analysis of Variance (ANOVA) was used to analyze the data. According to this study's findings, most employees are Generation Y members, and their overall job satisfaction falls within the category of High-Level satisfaction, with no statistically significant difference between generations. However, it is worth noting that five of the MSQ-Short Form's 20-item statements significantly differ in generational cohorts and, if not addressed, can lead to generational conflicts in the workplace. To address the five statements with notable differences within cohorts, this study recommended that top management devote significant effort to developing intervention programs. It is also advised that the respondent conduct a self-evaluation to determine their strengths and limitations to become productive and successful workers.