The effect of repeated two-syllable brand name on consumer's perception and preference

Abstract

Brand name is significant brand equity. It plays a vital role in delivering brand value, building brand image and highlighting brand characteristics. Previous research found that the semantic and phonetic features of a brand name would influence consumers' perception and preference. There is rarely any research paid attention to the function of repeated two-syllables. From the perspective of baby schema and based on stereotype content model, this study examined the effect of repeated two-syllable brand name on consumers' perception and preference and verified the moderating effects of vowel features and product type. We investigated the effect of repeated two-syllable brand name on consumers' perception through 3 studies and 4 experiments. Study 1 examined the effect of repeated two-syllable brand name on baby schema and warm-competence perception by 2 experiments. Experiment 1 conducted single factor experiment(repeated and non-repeated) with 72 valid participants, including 29 males and 43 females, averaging 20.29 years of age. Compared to non-repeated ones, the results of the experiment suggested, repeated two-syllable brand names were more baby-like evaluated by consumers. Experiment 2 also used single factor experiment design(repeated and non-repeated). 263 valid participants were obtained, including 120 males and 143 females, averaging 21.74 years of age. The results showed that repeated two-syllable brand name was more likely to be regarded as baby with more warmth and less competence. And baby schema mediated the repeated two-syllables and warmth-competence perception. Study 2 looked into the moderation of vowel features between repeated two-syllable brand name and consumers' perception. We adopted a 2(repeated vs. non-repeated) × 2(vowel and non-vowel) double factors between subjects design with 253 valid participants, including 203 males and 50 females, averaging 18.52 years of age. The results of the study indicated that the effect of repeated two-syllables on consumers' warmth perception was moderated by vowel features. When a brand name contained front vowel, the effect would be weakened. Study 3 examined, with 1 experiment, the product type as moderation between repeated two-syllable brand name and consumer preference. A 2(repeated two-syllable feature: repeated vs. non-repeated) × 2 (product feature: hedonic and utilitarian) double factors mixed design was adopted, among which the product feature was between-group factor and repeated two-…