The Pilot Test Study of Relationship between Management Information System Success Factors and Organization Performance at Sabafon Company in Yemen

Abstract

The use of the management information systems has become necessary for any organization to improve efficiency, productivity , and improve performance in general. The field of management information systems in Yemeni companies still dealing with issues in adopting the technologies and success factors. This study attempts to focus deeply on the factors that lead to successful adoption of management information systems (MIS) in Yemeni organizations. This paper investigates the relationship between technological factors (system quality, information quality, and service quality), organizational factors (top management support, and user training), and people factors (computer self-efficacy, and user experience) with organizational performance, focusing on people who are always associated with MIS in their work. This study found that there are positive correlated relationship between system quality, information quality, service quality, top management support, user training, computer self-efficacy, and user experience with organizational performance at Sabafon Company in Yemen.