Non-Poisson queueing model's identification (Case study: AKAP and AKDP bus on the West Lines bus service of Tirtonadi Surakarta)

Abstract

Transportation is an important factor to improve the economic level of an area. If the transportation does great, the economy will grow up. In case of that, Tirtonadi Surakarta Bus Station always try to provide optimum services to avoid long queue. Queue system on the west lanes nonpatas bus service of Tirtonadi Surakarta Bus Station (Solo-Yogyakarta, Solo-Semarang, Solo-Purwokerto, Solo-Jakarta, and Local Route) will be analyzed using queueing theory. The main goal of this project is to identify the distribution of the model of Non-Poisson and calculate the size of system performance. Primary data analysis is made up of equilibrium sample test (steady state) and tested the distribution of the arrivals number and the bus service's time. Based on the analysis of queue process, there are non-Poisson queue models estimated with Triangular, Beta, Weibull, and the models are (M/TRIA/1) : (GD/∞/∞), (M/BETA/1) : (GD/∞/∞), (M/M/1) : (GD/∞/∞), (BETA/G/1) : (GD/∞/∞), and (M/WEIB/1) : (GD/∞/∞). The size of system performance shows that line A (Solo-Yogyakarta) and line B (Solo-Semarang) have a higher level of service rush than other service lines.