POPS: Point of Payment Solution for eGovernment Systems

Abstract

It was recognized that eGovernment related applications act independently of each other, specifically in handling the same data and payment collection. Objective: To address the issue, this paper proposes an interoperable payment system that is highly integrated from the end-users' perspective, and highly interconnected with the different eGovernment related applications. The proposed system also incorporates data analytics to allow policymakers to see a range of perspectives in decision-making for better public policies, programs, and processes. Methods/Analysis: Using the modified Princeton Project Management Methodology as the software development framework, three essential modules were developed: Payment Processing, Report Generation, and Data Analytics. Moreover, the municipal treasury officers of Nabua and Bula, Camarines Sur, Philippines assessed the level of acceptability of POPS based on ISO 9126 software quality metrics using the Developmental-Descriptive research methods. Findings: Based on results, the overall Likert score rating of POPS is 4.21 or an adjectival perceptions rating of strongly agree. Novelty/ Importance: This implies that POPS implements the necessary functional requirements for an eGov payment system according to the recommended ISO software quality metrics as perceived by the end-users and IT experts' respondents.