Ontology-driven public administration web hosting monitoring system

Abstract

The Public Administration (PA) is constantly on the lookout for new solutions to improve its performance. The ICT-enabled public sector innovation and the open government approach are needed to provide new data-driven services to improve the public governance. The challenge is how to organize the public information so that it can be easily used by users and PA itself. To support such needs, research is proposing new approaches. Among these approaches, semantic technologies are becoming predominant. We realized an innovative Ontology-driven system that automates the processes of data collection, knowledge extraction, and representation using different and heterogeneous sources. In particular, we show how this approach can be profitably used for automatic monitoring and systematic review of the web hosting service in PA. This paper is a report on a proof of concept demonstrating how our system can be successfully used to provide relevant information about PA scenarios and how such information can be used to lead PA decisional processes.