Redesign of supermarket check-out counter using ovako working posture analysis system (Owas) and rapid entire body assessment (reba)

Abstract

One of the essential establishments in the commercial area is the supermarket where people can buy their necessities and wants. To provide adequate services and products, the role of Manpower and machines is vital. The development of these sources must maintain as time goes by for customer satisfaction and safety. Also, to secure the safety and health of its employee. Musculoskeletal disorder is one of the health problems face by supermarket employees such as cashiers. The researcher observed erroneous dimension and measurement of the check-out counter is the reason for this challenge. The application of the Ovako Working Posture Analysis System (OWAS) and Rapid Entire Body Assessment (REBA) used in this study to measure how does the current check-out counter affects the health of the cashiers. Thus, the research team proposes an improved check-out counter that addresses this problem. The proposed new design also aims to maintain social distancing due to the new normal. The findings of the study prove that the social distancing in the supermarket is not sustainable. Besides, the results of the Ovako Working Posture Analysis System (OWAS) and Rapid Entire Body Assessment (REBA) performed on cashiers in San Juan City depict risk in their musculoskeletal system.