Digitalization of higher education and its social outcomes

Abstract

Digitalization of the global economic processes has had a great impact on the digitalization of higher education. The idea of developing this area of educational activity is supported by many researchers who speak about the possibilities of expanding 24/7 learning technologies for the digital generation, thereby increasing the competitiveness of the university. The purpose of this article is to analyze the pros and cons of organizing the higher education process using digital technologies. The methodological basis of the research were the theories of management, consumer behavior and sociology. Based on structural and logical analysis and deduction, the positive and problematic aspects of implementing distance learning in universities were identified. The article presents a critical review of the literature that reveals the essence and directions of digital technologies management and the basics of consumer behavior of digital users. Based on desk research, the analysis of university students ' feedback on the use of distance learning technologies was carried out. The attitude of students to the online educational process was determined. The positive sides and the problems of using digital technologies in the university were identified. Recommendations were made on improving distance education.