Machine learning to support industrial digitalization and business transformation

Abstract

This paper addresses use of Artificial Intelligence (AI) and in particular Intelligent Agents (IA) in order to evaluate efficiency of information exchange and awareness in Small and Medium Enterprise (SME), with particular attention to digital transformation. To perform required experimentation, the authors have developed a Serious Game (SG) named JANUS, in which the player interacts with intelligent agents representing a virtual company and its actions aim to acquire as much as possible data about the organization.