Balancing Demands and Resources to Enhance Employee Work Engagement in Kuala Lumpur, Malaysia

Abstract

This study aims to identify the factors influencing work engagement among employees in Kuala Lumpur, using the Job Demands-Resources (JD-R) theory and incorporating workaholism as a personal demand. Data from 146 respondents were collected through an online, self-administered, cross-sectional questionnaire. The data were analyzed using Smart-PLS and SPSS. The results indicate that job and personal demands significantly diminish work engagement, whereas job and personal resources substantially enhance it. Additionally, the interaction between resources and demands from both job and personal domains influences work engagement. Future research could focus on the organizational and home domains.