Knowledge Management (KM) and Artificial Intelligence (AI): Future Trends Towards an Integration Between KM and AI

Abstract

A new field called knowledge management (KM) is attracting attention from both business and government. KM will play a critical role in the success of translating individual knowledge into corporate knowledge. Many practitioners and thinkers in the area of KM are forgetting the importance of artificial intelligence (AI) in the development and advancement of this subject. KM and AI will be examined in this article, which examines the history and KM's future and its connection to AI. Machine learning is made possible through AI. Decisions will be made more quickly and accurately if AI is used in the distribution of information. AI has the potential to grow, utilise, and generate knowledge in new and unexpected ways.