Knowledge Management and e-Learning in Organisations

Abstract

E-leaming is a medium or facilitator of the learning process within an organisation. It is used as a competency-development process for employees in the organisation. Creating e-learning in the organisation requires the management of knowledge that circulates within the organisation. Therefore, every organisation must have a mechanism of management to manage existing knowledge, which is referred to as knowledge management (KM). It is a set of principles, processes, organisational structures, and technological applications that helps people to share and leverage their knowledge to be matched with business goals. This has put focus and responsibility on individuals, such as knowledge employees, on the holistic KM. The KM can be regarded as the fundamental of sharing and application of knowledge. This is the reason why the creation and application of new knowledge is very important for the survival of businesses today. Based on the concept of the KM, organisations can capture any kinds of knowledge that are structured and reuse them as a learning process. As a result, the process of acquiring this knowledge is used in e-learning. Thus, e-learning is a tool for the KM to support learning cultures in enhancing the organisation's competitive advantage.