The impact of career planning and career satisfaction on employees’ turnover intention

Abstract

This study aims to examine the impact of career planning and career satisfaction on employees’ turnover intention and the mediating role of career satisfaction from the perspective of banks employees’ in the Jordanian capital Amman. The survey questionnaire was gathered from 412 employees located in 25 banks in the Jordanian capital Amman. The study used the software SmartPLS (version 3.2.8) to test the study hypotheses. The findings indicate that career planning and career satisfaction negatively impact employees’ turnover intention, and career satisfaction partially mediated the relationship between career planning and employees’ turnover intention. Additionally, this study aims to evaluate previous items that were developed by Gould (1979) to measure career planning, using focus group interview for six managers of the human resource department in the Jordanian banks' sector. According to the results of the interview, some items were reformulated and three new items were created. Future studies may include expansion of this model by adding variables related to organizational behaviours such as individual career management or career adaptation.