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Natural spoken dialogue systems for telephony applications

Communications of the ACM (2000) 43(9) 29-34
DOI: 10.1145/348941.348974
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Abstract

A friendly "How may I help you?" replaces traditional menus for telephony services.

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APA

Boyce, S. J. (2000). Natural spoken dialogue systems for telephony applications. Communications of the ACM, 43(9), 29–34. https://doi.org/10.1145/348941.348974

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