Contribution of Open Source Software to the Management of Inclusive Entrepreneurships

Abstract

People with disabilities, in Ecuador, are part of population that has been marginalized and discriminated against through processes of exclusion or restriction that have hindered the enjoyment of rights under equal conditions as the rest of the inhabitants. The Support Found “Messengers of Peace” together with the University of Azuay manages the social soap enterprise Aquamarinna, whose objective is to strengthen family and social capacities to identify, support and include people with disabilities in community living, allowing them to make informed decisions and respecting their diversity. As a support strategy, it was considered to adopt OSS, according to CMMI2 procedures, in the design and modeling of business processes by a BPM software solution. As a result, the adoption of this technology increased productivity, accelerate decision-making, response to market changes, and simplify daily tasks.