Perspectives of healthcare workers on drone-enabled healthcare delivery in challenging terrains of Manipur and Nagaland, India: a qualitative research

Abstract

Collaborative initiatives of the drone industry and healthcare sector are becoming a pivotal step in restructuring healthcare service delivery in India. This paper documents knowledge and perceptions of healthcare workers from various districts of Manipur and Nagaland towards the use of drones for medical supply in the region. The study utilized 27 in-depth interviews with healthcare workers to collect qualitative data, which was then analyzed using NVivo 14 for thematic and content analysis. The findings indicated that 57% of respondents are unaware of drones’ applications, citing security and privacy concerns and a lack of understanding about their role in the program. This study demonstrates the optimistic perception among healthcare professionals regarding drone delivery of medical supplies to remote areas, highlighting its potential to enhance accessibility and overcome logistical challenges. It emphasizes the need for training, community engagement, and safety measures to ensure effective implementation of drone technology in healthcare delivery.