Managing processes and knowledge in inter-organisational environments: Report workshop 1/workgroup 3

David Chen; Frank Lillehagen; Niek du Preez; Raul Poler Escoto; Martin Zelm

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Managing processes and knowledge in inter-organisational environments: Report workshop 1/workgroup 3

IFIP Advances in Information and Communication Technology (2003) 108 61-70

DOI: 10.1007/978-0-387-35621-1_7

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Abstract

KM is considered an important success factor in enterprise operation, however, capturing knowledge and using it across organisational boundaries is still a major challenge. Starting form a comparison of KM and BPM, the paper elaborates on methodologies for integrating enterprise modelling and KM in dynamic networked organisations. Examples of KM/BPM applications in SMEs are provided and discussed. © 2003 by Springer Science+Business Media New York.

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Chen, D., Lillehagen, F., du Preez, N., Escoto, R. P., & Zelm, M. (2003). Managing processes and knowledge in inter-organisational environments: Report workshop 1/workgroup 3. In IFIP Advances in Information and Communication Technology (Vol. 108, pp. 61–70). Springer New York LLC. https://doi.org/10.1007/978-0-387-35621-1_7

Managing processes and knowledge in inter-organisational environments: Report workshop 1/workgroup 3

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