Activities on Multimodal MaaS to Solve the First Mile/Last Mile Problem-NTT DOCOMO's Next-generation Mobility Service

Abstract

This article introduces NTT DOCOMO's activities that use artificial intelligence and cross-industrial collaboration to achieve sustainable communities and smart cities and solve the first mile/last mile (FM/ LM) problem-the shortage of the FM/LM connection to public transportation-that is seriously affecting both resident and tourist transport services.