Awareness of Digital Transformation, Satisfaction, and Intention to Learn Online Through the E-Learning System Among Vietnamese Students: A Case Study at Tra Vinh University

Abstract

Inspired by the Vietnamese government’s national digital transformation program and the persistent COVID-19 pandemic implications, including the potential for disease resurgence, Tra Vinh University has adopted a strategic blended learning approach. This approach seamlessly combines traditional classroom instruction with advanced online pedagogy through the E-learning system. The study aims to investigate the relationship between students’ awareness of digital transformation, satisfaction, and their intention to continue studying online through E-learning at Tra Vinh University. A valid sample size of 383 participants was utilized, and various statistical techniques were employed, including descriptive statistics, Cronbach’s alpha scale reliability testing, exploratory factor analysis (EFA), confirmatory factor analysis (CFA), and linear structural equation modeling (SEM). The results indicate that factors such as teachers, educational institutions, and families have a positive influence on students’ perception of digital transformation capacity. Additionally, awareness of digital transformation positively impacts students’ satisfaction and their intention to continue learning online. Furthermore, satisfaction significantly influences learners’ intention to sustain their engagement in online learning. Several implications can be drawn. Educational leaders should develop strategies to enhance instructors’ digital teaching skills and promote student participation in online learning. Instructors should receive training to improve their digital teaching competencies. Families should provide modern devices for learners to become acquainted with the digital environment and perform online tasks in the E-learning system. Educational institutions should offer additional training in digital technology and guide students in effectively using online learning systems to enhance their confidence and learning experiences.