NEW MODELS OF TOURISM HUMAN CAPITAL (THK) ANALYSIS: INNOVATION AND SUSTAINABILITY

Abstract

In recent years the tourism countries suffer the effect of the pandemic, the geopolitical situation due to the war in Ukraine-Russia and Israel-Gaza. The uncertainties generated in this new scenario have led to a paradigm shift in tourism human capital (THK). This paper analyses the different aspects that have been studied in the literature on human capital in tourism and proposes two new analysis models. In the first, the different points of analysis of THK for any tourist destination are studied given Sustainable Development Goals (SDG) for human capital, and the second, the innovation and sustainability of THK within the tourism company and new requirements for actual tourism are analysed in a new international context.