The Moderating Effect of Transformational Leadership on the Relationship between Employee Happiness and Organizational Citizenship Behavior

Abstract

Sometimes, employees in every organization are treated with little empathy, which lowers their motivation to execute their tasks. Organizational citizenship behavior is often related to increased organizational effectiveness. Understanding the moderating role of transformational leadership can help organizations tailor their leadership approaches to maximize the positive outcomes associated with employee happiness, ultimately contributing to the overall success of the organization. As a result, the purpose of this study is to investigate organizational citizenship behavior, transformational leadership, and employee happiness. The study's goals are to: (i) determine the effect of employee happiness on organizational citizenship behavior; and (ii) examine the moderating effect of transformational leadership on the relationship between employee happiness and organizational citizenship behavior. The population of the study consisted of 345 workers from the Lagos State Ministry of Employment. The sample size of 183 was chosen using an online sample size calculator, and the study employed stratified sampling. The study used Social Package for Social Sciences for descriptive statistics and Smart PLS 4 for inferential statistics. According to the findings, transformational leadership moderates the relationship between employee happiness and organizational citizenship behavior. The current study has made an effort to address all of the research questions and aims, despite some of its limitations.